Pawpy Shipping Policy

At Pawpy, every order is packed with care—just like we’d pack a treat box for our own pups. All orders are prepared and shipped from our Australian warehouse as quickly as possible. A tracking link will be provided with every shipment so you can follow your order from our pack to yours.

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Dispatch Times

Most orders are dispatched within 24 hours on regular business days (Monday–Friday).
Orders placed on weekends or public holidays will ship the next business day.

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Shipping Timeframes

Within Australia

• Standard Shipping: 5–10 business days from dispatch

• Express Shipping (Australia Post): 1–3 business days from dispatch

International Shipping

• United States, Canada & United Kingdom: 7–12 business days

• Other Countries: Shipping times may vary depending on destination and courier networks.

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Tracking & Support

If you experience any issues with tracking or delivery updates, we’re here to help.
Please contact us at Pawpy18@gmail.com .

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Delivery Estimates

Any delivery date or timeframe we provide is an estimate only. We rely on trusted shipping partners to deliver your order, but delays may occur due to:

• Location and distance

• Seasonal peaks (e.g., holidays)

• Courier delays or transport issues

• Large or bulky order sizes

We’ll always dispatch your order as quickly as possible and keep you updated if anything unexpected happens.

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Thank You From the Pawpy Pack

We appreciate your patience and support. Rest assured—your order is safely on its way to you and your furry friend! 🐶💛

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